Refund Policy

We strive to provide the best service possible, but we understand that circumstances may arise where you need a refund.

1. Eligibility for Refunds

Refunds are available within the first 30 days of any new subscription. If our technical support team cannot resolve a major service disruption on your compatible device, you are entitled to a full refund.

2. Non-Refundable Items

Refunds are not issued for issues beyond our control, such as low ISP internet speeds, user hardware failure, or service incompatibility with unapproved third-party apps.

3. How to Request a Refund

To start a refund request, please email [email protected] with your order number and a brief description of the issue. Our team typically responds within 24 hours.

4. Processing Your Refund

Once approved, refunds are processed immediately. Depending on your bank or credit card provider, the funds may take 5-10 business days to appear in your account.